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Get it Done
Refund Policy
At Dropout3D, customer satisfaction is our top priority. If you're not completely satisfied with your purchase or service, we're here to help.
Eligibility for Refunds
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Refunds are only applicable to services that have not yet been started or delivered.
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For digital render services or downloads, refunds will not be issued once the final files have been delivered.
Requesting a Refund
To request a refund:
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Email us at support@dropout3d.com within 3 days of your purchase.
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Include your order number and a brief explanation of your reason for the refund request.
Processing Time
Approved refunds will be processed within 5–7 business days to your original payment method.
Non-Refundable Items
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Custom render packages or services that require manual work
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Renders already delivered or started
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Any services purchased during promotions or sales
If you have any questions regarding our policy, please contact us at support@dropout3d.com. We're here to assist you.
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